Privacy Policy
At FindChildcareCosts, we take your privacy seriously. This policy explains what data we collect, why we collect it, and how we protect it.
Who we are
Find Childcare Costs Limited
Company Number: 16745394
Registered in England & Wales
Data Protection Contact: hello@findchildcarecosts.com
We act as the data controller for personal data collected through this website.
What data we collect
Information you provide
| Data type | Examples | Purpose |
|---|---|---|
| Account information | Name, email address | To create and manage your account |
| Business information | Nursery name, address, pricing | To display and manage listings |
| Review submissions | Written feedback, ratings | To share parent experiences |
| Calculator inputs | Postcode, income band, children's ages | To calculate funding eligibility |
Information collected automatically
| Data type | Examples | Purpose |
|---|---|---|
| Device information | Browser type, operating system | To ensure compatibility |
| Usage data | Pages viewed, search queries | To improve the website |
| Location data | Approximate area from IP address | To show relevant local results |
| Session data | Login status, preferences | To maintain your session |
Analytics
We use privacy-friendly analytics (PostHog and Vercel Analytics) to understand how people use the site. This data:
- Is pseudonymised where possible
- Does not include sensitive personal information
- Helps us identify bugs and improve features
- Is not sold or shared with advertisers
How we use your data
We use your data to:
- Provide our service — Show listings, process searches, manage accounts
- Improve the website — Fix bugs, optimise performance, add features
- Verify listings — Confirm business ownership for claimed listings
- Send communications — Important updates about your account or listing
- Comply with law — Meet legal obligations, respond to lawful requests
Legal basis for processing
Under UK GDPR, we process data based on:
- Legitimate interests — Providing and improving our service
- Contract — Delivering services you've requested
- Consent — Where you've explicitly opted in (e.g., marketing)
- Legal obligation — Where required by law
Data sharing
We do not sell your data. We may share data with:
| Recipient | Purpose |
|---|---|
| Supabase | Database and authentication hosting |
| Vercel | Website hosting and analytics |
| PostHog | Privacy-focused product analytics |
| Stripe | Payment processing (premium subscriptions) |
| Email providers | Transactional emails |
All providers are bound by data processing agreements and process data in accordance with UK GDPR requirements.
Data retention
We keep your data only as long as necessary:
| Data type | Retention period |
|---|---|
| Account data | Until account deletion |
| Business listings | Until removed or unlisted |
| Analytics data | 24 months (anonymised thereafter) |
| Payment records | 7 years (legal requirement) |
| Support tickets | 3 years |
Your rights
Under UK GDPR, you have the right to:
- Access — Request a copy of your personal data
- Rectification — Correct inaccurate data
- Erasure — Request deletion of your data
- Restriction — Limit how we process your data
- Portability — Receive your data in a portable format
- Object — Object to processing based on legitimate interests
- Withdraw consent — Where processing is based on consent
To exercise these rights, email hello@findchildcarecosts.com with your request.
Data security
We implement appropriate technical and organisational measures including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Secure password hashing
- Regular backups
Children's data
Our service is not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.
International transfers
Your data is primarily stored in the EU/UK. Where data is transferred outside the UK, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).
Changes to this policy
We may update this policy periodically. Material changes will be communicated via email or website notice. The latest version is always available at www.findchildcarecosts.com/privacy-policy
Contact us
For privacy questions or data requests:
Email: hello@findchildcarecosts.com
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you're unhappy with how we've handled your data.